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Posted: Tuesday, 25 Jun 2002 10:30 AM -- by John Schilling ..when it is ready and not before!
:-)
Seriously: SP3 is a significant project.
The biggest area of improvement is in the efficiency of IC3D Publishing and NM3 file transmission/FTP Server Workspace/Transmission area storage requirements to the IC3 Players. There is much work that has been done for the "Health Monitoring" and "Broadcast Server" products--the total combination makes for a very efficient system for large scale IC3 Player deployments.
[...plus the usual grab bag of Authoring, Publishing, and Video Playback bug fixes/improvements]
Regards,
--John Schilling, Scala, Inc.
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Posted: Tuesday, 25 Jun 2002 10:11 AM -- by Alf Norman ... can we expect SP3?
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Posted: Thursday, 20 Jun 2002 10:36 AM -- by John SchillingThere is a known problem in P2V where it fails if it can't find the
Cinepak codec which it uses as a default.
IC3D finds the Cinepak by looking
through the list of DShow codecs and matching names against "Cinepak Codec by Radius". --the problem with some European systems is that the string "Cinepak Codec by Radius" has been localized--and thus there is no match. [yes, your computer can not read both French/German/Dutch *and* English!]
We intend to address this for SP3 by making the default to not use compression so there are no codec names involved.
If you are really desperate, it is possible to fenagle the registry entry of a codec installed on your system so it is named "Cinepak Codec by Radius".
Regards,
--John Schilling, Scala, Inc. |
Posted: Thursday, 6 Jun 2002 10:48 AM -- by Mikael OlaussonEven though i've got my stuff running, i will send you a "sysinfo" John - who knows - it might help.
I use harddrives in caddies and i've installed everything on my "f**k-up drive" which i use for testing.
It was formatted and installed with a CLEAN W2K, SP2, the latest drivers on everything (WHQL/SCALA certified), and Windows update.
After that - IC3 was installed.
Since i've got it running, another interresting thing with "publish to video" appeared.
If, for some reason, i enter an invalid setting, either deliberatly or undeliberatly, i will NEVER be able to correct that setting from within Scala.
It pops up a dialog telling me about the problem, and when closing the dialog you're back at the main menu?!?
The only way to fix this is to manually edit the publish.sca file back to where it was - an empty string in the name-parameter, and you're ready to go again.
-Mike
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Posted: Thursday, 6 Jun 2002 10:30 AM -- by John SchillingNone of our test environments show this problem.
No machine, including several DELL, IBM, and Compaq Desktops and Notebooks that we have received for evaluation in the original configuration as well as after the machines have been "cleaned up" show this issue.
For the people who are impacted by this--it has got to be some after OEM configuration/3rd Party software conflict.
If you want this solved we will need you help--we will need to know EXACTLY what has been done to such a machine after its original Win2K/XP installation.
Regards,
--John Schilling, Scala, Inc. |
Posted: Thursday, 6 Jun 2002 9:47 AM -- by Alf NormanI tried Mikes approach, but Scala still tries to get "Cinepak codec by radius" and fails.
Facts:
- Publish.sca is not automatically created ANYWHERE.
- I created it manually, putting in all proposed versions of PUBLISH(... in all users in Document Settings etc.
- When I enter "Publish to Video" the standard setting format is AnimGIF, and before I get the chance to do anything I get the error (always refering to "Cinepak codec by radius", regardless of what I entered in publish.sca.
- Then I get back to the main menu. So I never get the chance to change anything the "Publish Script to Video"-menu.
I get exact the same error on 2 of my Win2000 SP2-machines.
I will try to test a 3rd one - when I feel strong enough.
Can we expect this to be fixed in the first SP? Or is the problem still unknown?
/Alf |
Posted: Wednesday, 5 Jun 2002 7:14 AM -- by Mikael OlaussonI'm late, I know - but thought i should post it anyway.
Alf - it's language related.
Scala defaults to "Cinepak codec by radius" in the publish.sca file, but in swedish it's "Cinepak codec från radius".
Try using Name("") instead - it worked for me.
Now i've got a whole list of codecs to choose from.
So, problem solved and not MS related, or
an effect from installing some other software.
/Mike
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Posted: Wednesday, 29 May 2002 12:51 PM -- by Frank ZueckmantelHi Alf,
try to replace your line with this one:
PUBLISH("PublishAVICodec", Name(""));
if that doesn´t fix the problem, check if you changed the correct "publish.sca". It should be located in your current Windows user profile directory. If there are more than one user using that computer, you should better copy "publish.sca" in every ...\Documents and
Settings\(user)\Application Data\Scala\Scala InfoChannel Designer\Config - folder.
Good luck
Frank |
Posted: Friday, 24 May 2002 9:01 AM -- by Alf NormanI didn't have a publish.sca either, so I followed Franks' instructions, and created one and entered PUBLISH("PublishAVICodec", Name("Cinepak Codec by Radius")); into it.
Same error msg 809:13, asking for filter "Cinepak codec by radius" ocurred.
Then I changed to PUBLISH("PublishAVICodec", Name(""));
Same thing. But it still asks for "Cinepak .." (???).
The error msg comes as soon as I select Publish/Video. During the "Scanning script..", before I have a chance to select the Publish-button.
So ... I guess I'll have to wait for a fix.
/Alf |
Posted: Wednesday, 22 May 2002 8:21 AM -- by Axel DenkerFYI:
Frank Zueckmantel called me and told me that his system didn't have a publish.sca
He created that file and inserted this line into it:
PUBLISH("PublishAVICodec", Name("Cinepak Codec by Radius"));
First try, ICD3 reported an error in publish.sca
Of course there are a lot of lines missing.
Second try everything worked without problems !!
ICD3 corrected the publish.sca
Can the people who have problems check if they have a publish.sca ??
Best Regards,
Axel Denker
PS: Many thanks to Frank Zueckmantel... |
Posted: Friday, 17 May 2002 12:25 PM -- by Erik MattssonGuys,
Here's a work around that you can use until we release a fix in the next service pack...
Navigate to... (Drive where windows is installed):\Documents and
Settings\(current user)\Application Data\Scala\Scala InfoChannel Designer\Config. (Or you can just do a search for "publish.sca").
In that folder, you'll find a file called "publish.sca". The file extension might not be visible, but that's not important. Open that file in a text editor (like notepad).
Change the line...
PUBLISH("PublishAVICodec", Name("Cinepak Codec by Radius"));
to...
PUBLISH("PublishAVICodec", Name("<uncompressed RGB>"));
That should fix your problem.
Regards,
Erik |
Posted: Wednesday, 8 May 2002 11:44 PM -- by John SchillingSpecifying CODEC's is not that easy--there is no control mechanism for this--and you can not totally control which CODEC decodes which datatypes--its basically the "Last CODEC Installer" that sets the rules.
O.K.
I've taken a good look at this with shipping IC3 Product, IC3DSP2-release candidate, and IC3DSP3-beta.
No clean correctly configured Win2K or WinXP system in our testing lab shows any problems publishing to AVI. [...outside of the expected occational crashes of the Intel Ideo 5.x encoder 1/2 during a Publish!!! I also tested under Win2K/german so that eliminates the 'Intl. Windows' idea]
Its something installed on these machines that does NOT exist in a clean machine.
I need "SysInfo" reports for machines that show this problem. [Start]/Programs/Accessories/System Tools/(System Information).
Just the "PLAIN TEXT"--complete--versions of the reports, please. [extra points to those who use "zip" and thus send me Emails with 30KB attachments vs. 900KB attachments!!!
--John.Schilling@Scala.com
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Posted: Wednesday, 8 May 2002 11:37 PM -- by ShaSince you mention about WinDVD, I think that it could be the problem. When I first intalled Scala IC3, I did face problem running video files. Nothing appear on the screen. I uninstall WinDVD together with Scala and reinstall scala. |
Posted: Wednesday, 8 May 2002 10:09 AM -- by Frank ZueckmantelI´m running Scala on a german Win2Ksp2-System. I´ve installed "WinDVD" on this machine and have already kicked it after I heard that it could be the "source of evil". But no changes so far. I guess i will need to install Scala again. If this leads to a cure I will post it here.
To you Scala Programmers:
John mentioned in his posting from 05/06/02 the "works in progress"-codecs to be the main problem behind the error message 809.13. Couldn´t be the ability to choose from a list of installed codecs a possible solution for this? So if one codec wouldn´t work you could still select another one.
Greetings from Cologne
Frank |
Posted: Wednesday, 8 May 2002 5:53 AM -- by ShaI've tested out this function on my Compaq notebook and it works fine. Actually this Publish to AVI is my sellng point to customer and everyone loves it. We did further testing on our Video editing machine which has a Video Toaster Card (from Newtek) in it. Our video edit machine is a Dell precision 539 mt model. We use a RTV codec (uncompress) and when we playback the file it gives a fantastic result on our tv screen. I would even dare to say broadcast quality. Then we converted the file back to MPG2 format and run it in back into Scala and it WORKS!!!
Praise God for Scala.
I'm not sure bout you guys but I hope that you will find out what is the problem. i would love to know about it for future reference.
sha |
Posted: Wednesday, 8 May 2002 2:48 AM -- by Alf NormanWe have 12 pcs of 3800's for education purposes. They were all shipped from Dell with W2K pre-installed. All we did was putting SP2 on it.
I have tested it on one 3800, one 3500 and one 4200. All Dell's. All the same problem.
But - the fact seems to be that nobody at Scala support can reproduce the problem. And we see at least 5 examples in the Forum of the problem.
So - all of you people who read this, and are running IC3, how many of you:
- can publish to AVI?
- can't publish to AVI?
- on what machines/configurations?
And how many of you Scala people have tried it successfully?
I don't feel happy to put it all to rest, since the AVI publishing functionality have been awaited for so long.
So - what more can we and you do about this?
/Alf |
Posted: Tuesday, 7 May 2002 1:50 PM -- by Paul MillerIt's a safe bet that the Dell 3800's (that seem to be giving problems) were upgraded to the W2K OS. When this model was sold, as best W2K was still in its very first release -- they probably shipped with W98SE. The question is: was it a clean install by IT people who knew what they were doing. This same question can be asked of most "corporate" IT departments. Unless you do it right, the chance of problems with OS upgrades on legacy equipment is likely. |
Posted: Tuesday, 7 May 2002 8:50 AM -- by John SchillingOur Sales guys love the DELL Inspirons--we have at least two of the 3800's.
Hmmm... I wonder if the problem is language related? [It would not be the first time we've had weird behavior that ended up being traced down to an Intl. flavor of "Windows"!]
--JSS
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Posted: Tuesday, 7 May 2002 5:42 AM -- by Alf NormanOne of the machines that I have this problem on is a Dell Inspiron 3800 (ATI Rage Mobility P/M AGP).
Installed sw:
MS Office
IE
Compaq Wireless LAN (XIRCOM Card)
and ICD3, iPlay3.
That's it!
No extras, no games, no nothing.
/Alf |
Posted: Monday, 6 May 2002 10:03 PM -- by Paul MillerJohn:
Can you be more explicit as to what Adobe products to avoid? Photoshop (now 7.0) and Acrobat are pretty essential to me. How about AfterEffects, Premier, etc.
What exactly is to be avoided?
Thanks,
Paul Miller |
Posted: Monday, 6 May 2002 11:21 AM -- by John SchillingYou have installed something poisonous.
Rougue "CODEC's" are a historical root of all evil. For many products that install such CODEC's--they often fail to actually remove the CODEC's when you uninstall the application.
The fundamental problem with many of these things is that they are "works in progress"--they often identify themselves as "DirectShow API" components but actually only function under the old "ActiveMovie" API. For Scala this poses a problem--the filter says it can do the work--we attempt to open/use it--and it fails. Building the complete list of filters that say they can do something but can not actually do it has been tedious to say the least! [and since everything is updated continueously--almost a pointless exercise]
Regards,
--John Schilling, Scala, Inc.
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Posted: Monday, 6 May 2002 8:56 AM -- by Alf NormanJohn.
There's a lot of other stuff installed, but the fact is that 3 out of 3 Win2K machines show the same error, and they differs sligtly all of them.
We need more guidance on what to search for, since nobody is running IC3 only.
Can you reproduce the error on a more "normal" PC (having other applications on it)?
/Alf |
Posted: Monday, 6 May 2002 7:24 AM -- by John SchillingI can not duplicate your result on an ANSOLUTELY CLEAN Win2Ksp2Dx81 test system.
What do you have installed on this system that:
(1) Is *not* on the Win2K installation CDROM.
(2) Is *not* a HW vendor supplied WHQL device driver.
(3) Is *not* a "critical update" from the "Windows Update" site?
Regards,
--John Schilling, Scala, Inc. |
Posted: Saturday, 4 May 2002 2:34 PM -- by Mikael Olausson... and now there's three of us ;-)
/Mike
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Posted: Saturday, 4 May 2002 11:50 AM -- by Alf NormanI am also waiting eagerly for a responce, since I have the same problem.
/Alf |
