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Remain calm. Here are the preventative measures against viruses on players from here on out...

Posted: Wednesday, 10 Sep 2003 10:58 PM -- by John Schilling

john schilling(1) The RPC-DCOM patch, (the MSblaster worm exploit), has nothing to do with Win2K SP4. (e.g. a Win2K SP4 box is as affected as a SP3 or whatever system) The RPC bug needs the RPC patch.

(2) Based on initial testing--SP4 appears to be fine--with the exception that it resets our recommended states for the Alerter, AutoUpdate, and Messenger Services--we advice that they be disabled. [...and any other OS service that a system does not need to function in its assigned role!]

(3) In our testing of Player systems. No shipping Commercial AntiVirus product has survived long term. Most of them will turn a PC system that can play IC200/IC3 scripts with lots of MPEG-2 video for 1000 hours without a reboot into a system that fails in under 80 hours. [e.g. Symatec/ McAfee/CA--they are fine if you schedule nightly reboots]

(4) Proper firewall & system configuration is important. If your systems had been configured appropiately--check out sites like CERT.ORG and THEELDERGEEK.COM--such as are the Pre-Configured Player systems that various of oour VAR's sell--always recommended for installations without PC-literate technical staffs--then even though a PC may have a vunerablity to a given exploit--the exploit may not actually be able to do anything. [e.g. MSblaster infects our pre-config PC's in its 1st phase--but then hangs and dies as it attempts to reproduce. [in our default config we disable Administrative shares-- "\\machine\C$" and the TFTP TCP service port--two common reproduction routes that viruses use] TCP port filtering is inportant--if you don't need a given TCP port--do not allow communication to happen on that port! Turn off un-needed OS services. Establish strong ACL's in both the file system and the Registry Keys--learn how to script XCACLS.EXE so you can reproduce you work from system to system]

(5) Document evenything that you do. If you don't write it down--you didn't do it. [...and in 2 weeks you will not be able to reproduce it]

Best of luck--and remember: There is no such thing as luck excepting that which you make yourself! [Configure, Script, Tie down everything, Ghost your Hard Disk Drives!]

Regards,

--John Schilling, Scala, Inc.


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